My screen is flickering and shutting down

[Lee742]

My screen continues to flicker and the screen is blank but the power is still on

[praveen196]

@Lee742 Welcome to HP Community!

I understand that the screen is flickering and shutting down.

As you mentioned when you power on your laptop the screen keeps flickering on your laptop.

If the issue does not persist in BIOS try updating the graphics driver and BIOS on your PC.

Try performing a BIOS default on your PC and check if it helps.

1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.

Also, Uninstall the graphics driver from device manager and install the latest drivers and BIOS from the links below.

Link to update the BIOS.

Also, update the graphics driver using this link.

You can try updating the drivers on your PC using HP support assistant.

Refer to this article to know more information about using HP support assistant.

Refer to this article to further troubleshoot display issues with your PC.

If the screen is flickering in BIOS, it is certainly a hardware issue with your PC.

Please contact HP support for service options.

Link to contact HP.

Keep us posted,

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