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‎07-16-2017 10:31 PM - edited ‎07-17-2017 05:46 PM

HP Recommended

I received a new firmware update for my Elite x3 over the weekend, and so far so good.  I have not had a single instance of the screen blacking out (or staying on) since the update, and   it also seems ot have fixed the SD card issue I was experiencing.  At last I seme to have a phone that works as it should.

‎07-17-2017 02:10 AM

HP Recommended

What is the firmware number? Mine is now 0002.0000.0037.0001 and I don't know whether it is the latest version or not. 

‎07-17-2017 03:38 AM

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Yes, that is the latest one I received in the past few days.

‎07-17-2017 05:47 PM

HP Recommended

Unfortunately I had SD card disconnect again this morning 😞

‎07-18-2017 03:17 AM

HP Recommended

I think that HP is hardwiring the SD card via Bluetooth. I noticed that the SD card appears under Windows "Other Devices" section of the bluetooth settings. I still have my old 950 XL and it does not have the SD Card listed under that section. Why can't HP partner with Microsoft to make it the same as the 950 XL? The same goes for the Equalizer and the Glance Screen. 

HP, you are a big company. You have a great reputation. Why can't you get this right? SHould we continue to invest in HP's hardware including laptop if you can't get a cellphone right? And where is Microsoft in all of this? 

HELP!!!!!!!!!!!!!

‎07-18-2017 09:17 AM

HP Recommended
So far no SD card issue for me (about 5 days now). I had two updates to phone last week. But I had switched wall plug to another plug to charge my phone. No problems since. That was before the two updates. Before when using the included wall charger. After unplugging. I would get the SD card issue all the time. The wall charger I'm using is an Apple wall charger. So far no SD card issue.

‎07-18-2017 09:22 AM

HP Recommended
The SD card issue was big for me. All my music and movies are stored on it. Not a big fan of streaming music. So I convert my music to store on SD card.

Never had an issue with my phone until Creator update.... Anniversary update was smooth for my phone. Hope all issues are fixed with the Fall update of Creator????

‎07-18-2017 09:34 AM

HP Recommended
Yes, big company + great reputation ))) Anybody can repair the last bug ?
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