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HP Recommended
Microsoft Windows 10 (64-bit)

i Bought above adapter for my company but couldn't find any driver to download, any ideas?

3 REPLIES 3
HP Recommended

Hi:

 

See if this driver works...

 

TITLE: HP USB to Serial Adapter/Serial Comm Port Driver

VERSION: 3.6.78.350 REV: A PASS: 1

 

EFFECTIVE DATE: September 03, 2015


DESCRIPTION:
This package provides the HP USB to Serial Adapter/HP USB to Serial Comm Port
Driver for supported desktop models that are running a supported operating
system.

 

OPERATING SYSTEM(S):
Microsoft Windows 10 64
Microsoft Windows 10 IOT Enterprise 64-Bit (x86)
Microsoft Windows 7 Enterprise 32 Edition
Microsoft Windows 7 Enterprise 64 Edition
Microsoft Windows 7 Home Basic 32 Edition
Microsoft Windows 7 Home Basic 64 Edition
Microsoft Windows 7 Home Premium 32 Edition
Microsoft Windows 7 Home Premium 64 Edition
Microsoft Windows 7 Professional 32 Edition
Microsoft Windows 7 Professional 64 Edition
Microsoft Windows 7 Starter 32 Edition
Microsoft Windows 7 Ultimate 32 Edition
Microsoft Windows 7 Ultimate 64 Edition
Microsoft Windows 8 32 Edition
Microsoft Windows 8 64 Edition
Microsoft Windows 8.1 32 Bit
Microsoft Windows 8.1 64 Bit
Microsoft Windows Embedded 8.1 Industry 32-Bit
Microsoft Windows Embedded 8.1 Industry 64-Bit
Microsoft Windows Embedded POSReady 7 32-Bit
Microsoft Windows Embedded POSReady 7 64-Bit
Microsoft Windows Embedded Standard 7E 32-Bit
Microsoft Windows Embedded Standard 7E 64-Bit
Microsoft Windows Embedded Standard 7P 32-Bit
Microsoft Windows Embedded Standard 7P 64-Bit

LANGUAGE(S): Global

DEVICES SUPPORTED:
HP USB to Serial Adapter/HP USB to Serial Comm Port Driver

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72702.exe 

 

HP Recommended

i already have that driver, it didn't work...

HP Recommended

What's the hardware ID for the device?

 

Use this guide to find that information...

 

How to Find Drivers for Unknown Devices in the Device Manager (howtogeek.com)

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