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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Need a charger

Create an account on the HP Community to personalize your profile and ask a question

06-28-2020 04:11 PM
So a few months ago my charger for my laptop broke and I’m not sure where to get one. Can I purchase a new one or do I have to get a whole new computer?
06-28-2020 04:22 PM
I should think you can get a new charger - the only reason "not" would be if the charger is melded to the computer (non-removable).
Device Home Page - References and Resources – Learn about your Device - Solve Problems
NOTE: Content depends on device type and Operating System
Categories: Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, User Guides / Manuals, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more
When the website support page opens, Select (as available) a Category > Topic > Subtopic
Open Support Home
Enter the name of your device
Once you have the computer support website open,
Select Category Manuals
Look for a "Service Guide" for your computer
Open the guide and search for AC adapter or charger
Another method...
PartSurfer might be able to tell you exactly which parts came with your computer.
For best results, use the Serial Number for your search
Reminder: Do NOT post private information (including serial number) here on the Community)
Open PartSurfer
- Select your Country
- Search for your computer / printer / device
- Need Help? Tab Self help > find and open the User Guide and FAQ
How to use PartSurfer:
- Select your region / country - PartSurfer must know your general location
- Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
- HINT: To see a system-specific list, replace the Product Number with your device Serial Number
Notes
- Items accompanied by a tiny box in the Add-to-Cart column are available for purchase
- N/A means the part is not carried / offered for purchase by HP.
- Parts marked as available for purchase might be available from: HP Parts Store
OR
- Use your search engine to find the part number at your favorite online store.
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