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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-31-2019 11:01 PM

HP Recommended
Product: Pavilion all in one 23
Operating System: Microsoft Windows 10 (64-bit)

Does an all in one computer have a psu and if so where is located? My computer keeps turning off and I need to wait a while day to turn it back on and it only lasts for like 10-20 minutes. I think it might be the psu

1 REPLY 1

‎06-03-2019 04:05 PM - edited ‎06-03-2019 04:06 PM

HP Recommended

@Needausername Welcome to HP Forums Community!

The power adapter, is the power supply unit (PSU) of your all in one desktop, the best way to resolve power related issues, is to check with an alternate power adapter/cord before you purchase a new one,

I suggest you run a test on it, to be on the safer side: Click here

 

The cause of the lack of energy can be a defective AC adapter, power cable, or a defective component on the system board of the computer. Use the information in this document to identify the cause of the power problem.

If your computer uses only a power cord, refer to the HP document Troubleshooting Power Supply Issues.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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