I have been using Palm Pilots for years. I have been able to use it with Window 7. I do now have it on my older desktop using Windows 10 Pro. Using the CD ROM from Palm VII to load the desktop program. I am able to use this just fine. I now have a newer laptop with Windows 10 Pro and tried to reload the same desktop progm. Other CD/ROM programs to load do not work, ie. Tungsten, Palm III. Only the Palm VII disc seem to load up. I cannot sync the address book or see any other data. I synced it using a USB/serial converter cable. Then I tried loading the Palmdesktop Access progm. I did uninstall the older programs before trying different programs. The only thing that comes up is the media section which works to download pictures. However, that is not what I need. I HotSynced it using the USB/serial cable using the serial connect in the Hotsync box. It says that the sync was successful with no errors. However, I cannot find any of the data of addresses, memos, dates etc. No box is able to retrieve that data. I tried R clicking on the desktop icon and logging in as administrator, but I get a fuzzy screen that remains frozen and does nothing. Is there any fixes?