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damoladeji
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Message 1 of 2
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Power button physically stuck down

HP Recommended
HP envy x2
Microsoft Windows 8.1 (32-bit)

How do I repair a power button that is physically stuck down on HP envy x2 laptop myself? I can not power the laptop on again. The power button does not rise up again. Or is there a keypad to press to power it on apart from the power button?

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praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@damoladeji Welcome to HP Community!

 

I understand that power button is stuck.

 

In that case, I would suggest you contact our phone support and check for the support option.

 

Here is how you can get in touch with phone support.
 

1)Click on this link - www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.
 

Or you can contact local service center for repair.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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