Power-on Password

[Ethan45]

Hey so recently a family member has passed away he was a 16 year old boy, we went onto his computer to see if we can find any pictures or anything he had wrote just for keepsake. But we are given a prompt saying “ Enter Power-on Password” we have no idea what the password could be and we get 3 chances before it gives us a * symbol

[Jeet_singh]

@Ethan45,

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are looking for a code to unlock the Bios. Don't worry we'll work together to find a solution for you.

To provide you with an accurate solution, I'll need a few more details:

Did you try to contact our HP phone support for assistance?

As I understand there is a message - "Power on password" on your screen and you need assistance with the same,

You would have to Contact HP for a hardware service as the motherboard may require a tattoo/Bios Flash.  
 

Any other way of unlocking the BIOS is not authorized by HP.  

In this scenario, I will share you a private message with details. Please watch your inbox for more information.

Let me know if this helps!

Have a great day ahead! 🙂