Power on button question

[brian222]

Is the power on button a quick click or click and hold?

[Echo_Lake]

@brian222

Thank you for posting on the HP Support Community.

To get the answer to this question, Yes! Press the power button once to turn on your laptop. (no press and hold)

Hope this helps! Keep me posted for further assistance.
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[brian222]

pushing it once isn't working. Not sure what the problem is.

[Echo_Lake]

@brian222

Thank you for posting back. 

Let's try these steps -

Hard Reset -

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

Hope this helps! Keep me posted for further assistance.