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‎06-13-2015 05:50 AM

HP Recommended

The USB 3.0 port on my computer does not communicate with my HP Prime calculator (the 2.0 port does). The HP Prime support page says this issue is fixed in the version 1.2 of the firmware. However, I have not been able to determine what version of the firmware that I do have. Where do I fine the firmware version?

 

FYI - the latest software was updated on 27 May 2015. It shows  as 20150427 (7820) the calculator Help page in the calculator

 

Thank you!

3 REPLIES 3

‎06-13-2015 06:44 AM - edited ‎06-13-2015 06:48 AM

HP Recommended

Hi!, Jiangshi:

 

Press, ? Help --> Tree --> About the Prime

 

For download and install, the ultimate version (7820), see ... http://h30434.www3.hp.com/t5/Calculators-and-Business-Handheld-Devices/Ultimate-Software-Version-for...

 

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/

‎06-13-2015 07:08 AM

HP Recommended

Thank you. I do have the latest then. I wonder what HP means by version 1.2?

‎06-13-2015 07:49 AM

HP Recommended

Hi!, Jiangshi:

 

Please, see ... http://support.hp.com/sk-en/document/c04674521

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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