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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-20-2020 08:52 AM

HP Recommended
Product: Deskjet 2652
Operating System: Microsoft Windows 10 (32-bit)

When i go to printer it says printer blocked or printer error

1 REPLY 1

‎01-22-2020 02:38 PM

HP Recommended

@Jennie5,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are getting printer blocked error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Where are you seeing that message?

Are you able to make a copy?

 

Meanwhile, I recommend you follow the below steps and check if it helps.

 

  1. With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet. 
  2. Remove USB cable, if present. 
  3. Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge. 
  4. Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer. 
  5. Turn on the printer and wait till warm-up period finishes and the printer is idle.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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