Printing to HP Envy 5530 from Andriod

[Kjonestrucking]

I have an HP Envy 5530.  I can print fine from my laptop.  I installed the HP Smart App & HP print service plugin App.  When I print, the printer appears to be printing the job but it spits out a blank document. 

[Jay_G24]

Hi @Kjonestrucking,

I'd like to help with the printing issue.

To better assist you - 

1) Does the copy print out the same way? 

2) What's the application you are trying to print from? Have you tried printing from a different application or devices? 

While you respond to that, let's print a Print Quality Diagnostic page-

1. Load plain white paper in the paper tray.

2. On the printer control panel, touch the Settings icon , and then touch Tools.

   The Tools Menu displays.

3. Touch Print Quality Report.

   The printer prints the Print Quality Diagnostic report.

Post the Print Quality Diagnostic page here so we can help you further. 

You may also refer to this document  -  Print Quality Issues 

Also, try updating the printer's firmware - HP Printers - Updating or Upgrading Printer Firmware 

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping