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HP Recommended
Pro Slate 10 EE

I have a Pro Slate 10 EE G1 tablet that is stuck in a boot loop only displaying the HP and android logos.  Booting to recovery does not work (Vol+ and Pwr).  I can use adb during the bootloop but only for about 10 seconds.  The only adb command that seems to work is adb reboot bootloader, which gets me to the Droidboot menu, but even selecting recovery from this menu just takes me back to the bootloop.  I can get to dnx mode, but if I try "fastboot update" using the restore images available from this products drivers page, it always results in a missing "android-info.txt" file which I can not find in the zip file anywhere.   I have also tried "fastboot flash boot" and similar commands using the appropiate img files, but it always says sending, OK, but then writing always fails.  There is also no recovery img in the zip file to flash this way.  Does anyone have any ideas on anything else I can try or where to find the android-info.txt file for this tablet or what the text file should have in it?

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