• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-30-2017 05:20 AM

HP Recommended
Product: HP 7 Voice tab
Operating System: Android 4.4 KitKat

I have trouble waking my phone From to normal condition without using any keys or buttons

1 REPLY 1

‎08-31-2017 01:30 PM

HP Recommended

@Deepak987654321

 

Let me take a moment to thank you for posting on the HP Support Forums. 

 

I understand that you have an HP 7 Voice tab. I read that this device has issues with the sleep mode settings. Not worry, I'll do my best to help you. 

 

I suggest you to perform a factory reset on your HP 7 voice tab. Resetting your tablet restores the original factory settings, removing all stored Google Accounts and erasing all stored data. All locally saved files, apps, and saved networks are deleted. If possible, back up important files, either on the Web or with an external storage device, before resetting the tablet. The Google Accounts themselves, and any data synced to the Web, are not affected by a reset.

 

If the issue persists after a factory reset then I recommend you to contact our HP phone support team to explore the service options for the HP 7 voice tab.

 

I hope this information helps. Let me know if you have any questions. Cheers! 🙂

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.