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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-22-2020 05:58 AM

HP Recommended
Product: Envy ay0504sa
Operating System: Microsoft Windows 10 (64-bit)

Hi all 🙂

I keep getting this RPC whenever I use ( well try to) B&O audio control any solutions??

I've reset unit

I've uninstall the realtek driver and works then restart my machine and same issue

Tried the services part ( saw online) all fine

Checked firewall all fine

Done all the updates via Windows and hp assist

It's only 2 days old? Should I return?? 

1 REPLY 1

‎07-24-2020 05:13 PM

HP Recommended

@Marc_tab29 Welcome to HP Community!

 

I understand that you are getting RPC on B&O audio control message.

 

In that case, please click the below link to download the B&O audio software.

 

https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88302.exe

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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