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Beybikeyks
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Re: Slate 21 touch screen stopped functioning

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Hi! I also have the same problem with my HP Slate 21. Before, it was just a part of the screen that wasn't functioning. Now, it's all of the screen. Is there anything I can do? I tried factory reset and I still have the same problem. 

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The_Fossette
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@Beybikeyks,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • Have you performed all the steps suggested in the thread?
  • Have you made any software or hardware changes on the computer?

 

Meanwhile, I am sending you a private message suggesting next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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WyreNut
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@The_Fossette

 

The above user is asking about a Slate 21 - an Android device!!

 

Sending a link to a Windows troubleshooter does little to help...

 

WyreNut

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