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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎10-01-2018 08:57 AM

HP Recommended

Hi! I also have the same problem with my HP Slate 21. Before, it was just a part of the screen that wasn't functioning. Now, it's all of the screen. Is there anything I can do? I tried factory reset and I still have the same problem. 

2 REPLIES 2

‎10-02-2018 12:50 PM - edited ‎10-08-2018 04:26 PM

HP Recommended

@Beybikeyks,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • Have you performed all the steps suggested in the thread?
  • Have you made any software or hardware changes on the computer?

 

Meanwhile, I am sending you a private message suggesting next course of action.

 

Please check your private message icon in the upper right corner of your HP Forums profile.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

‎10-03-2018 04:37 PM

HP Recommended

@The_Fossette

 

The above user is asking about a Slate 21 - an Android device!!

 

Sending a link to a Windows troubleshooter does little to help...

 

WyreNut

-------------------------------------------------
Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.
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