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‎09-01-2017 08:01 AM

HP Recommended
Product: Trinity 101
Operating System: Android 5.0 Lollipop

How do I restore my app I went under storage and apps and selected "Force"for one of the apps so it doesn't work and now I keep getting the Google play services has stopped working

1 REPLY 1

‎09-03-2017 01:08 PM

HP Recommended

Hello, @Kat40 – Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


I understand that you are getting “Google play services has stopped working” message on your Android device. To help you with this issue, I need to know the model of the HP tablet / PC that you are getting this error. If unsure, please check: http://hp.care/2oPCMBG

 

Alternatively, try to restart your Android device and then try again. Also, clear the Google Play Services cache.
 

  • Go to Settings > Apps.
  • Scroll to All apps and then scroll down to “Google Play Services” app.
  • Open the app details and tap on the “Force stop” button.
  • Then, tap on the “Clear cache” button.
  • Restart the device and check.

 

Let me know if that helps!

Good luck 🙂
 

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DVortex
I am not an HP Employee
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