Hello, @Kat40 – Hope you are well 🙂
Welcome to the HP Support Forums! It is a great place to find the help you need, from other users, HP experts, and other support personnel!
I understand that you are getting “Google play services has stopped working” message on your Android device. To help you with this issue, I need to know the model of the HP tablet / PC that you are getting this error. If unsure, please check: http://hp.care/2oPCMBG
Alternatively, try to restart your Android device and then try again. Also, clear the Google Play Services cache.
- Go to Settings > Apps.
- Scroll to All apps and then scroll down to “Google Play Services” app.
- Open the app details and tap on the “Force stop” button.
- Then, tap on the “Clear cache” button.
- Restart the device and check.
Let me know if that helps!
Good luck 🙂
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Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!
DVortex
I am not an HP Employee