• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-01-2017 08:01 AM

HP Recommended
Product: Trinity 101
Operating System: Android 5.0 Lollipop

How do I restore my app I went under storage and apps and selected "Force"for one of the apps so it doesn't work and now I keep getting the Google play services has stopped working

1 REPLY 1

‎09-03-2017 01:08 PM

HP Recommended

Hello, @Kat40 – Hope you are well 🙂
 

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!


I understand that you are getting “Google play services has stopped working” message on your Android device. To help you with this issue, I need to know the model of the HP tablet / PC that you are getting this error. If unsure, please check: http://hp.care/2oPCMBG

 

Alternatively, try to restart your Android device and then try again. Also, clear the Google Play Services cache.
 

  • Go to Settings > Apps.
  • Scroll to All apps and then scroll down to “Google Play Services” app.
  • Open the app details and tap on the “Force stop” button.
  • Then, tap on the “Clear cache” button.
  • Restart the device and check.

 

Let me know if that helps!

Good luck 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

DVortex
I am not an HP Employee
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.