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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-28-2015 02:08 PM

HP Recommended

hp slate7voice tab can not update 1.01.1 0 Rev.A

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‎07-29-2015 02:34 AM

HP Recommended
what is kudos?
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‎07-29-2015 06:12 AM

HP Recommended

Hi!, maricor:

 

The kudos are the premium of response satisfactory.

You must see, the finger up, in the hand violet. If concordance with this, you can press, the hand. 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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‎12-07-2015 11:56 PM

HP Recommended

 I am facing the same issue . Can someone help me resolve it ? I tried everything mentioned in the forum . The update.zip available in HP site is not working

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‎12-08-2015 05:49 AM

HP Recommended

Hi!, Sandy_30:

 

You can see, your solution, from ... http://h30434.www3.hp.com/t5/Android-Tablets-e-g-HP-Slate-7/hp-voicetab-7-update-zip-file/td-p/51460...

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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‎01-20-2017 05:13 AM

HP Recommended

I think this is caused by (automatic) update of Android to new version, which overwrite something in the tablet, so that it do not allow the installation of ROM with older version of Android. It happened to me with HP Slate 7 HD - thanks to the official versions of the ROM from HP - one of them (downloaded and succesfully used before the automatic update of Android, worked perfectly) after updating of Android suddenly do not pass the authentication, so I tried other versions (with the Amazon app T-mob ...), which after entering the S/N on the official website HP has offered to me. One of these other versions passed the authentication and began to install, but totally devalued my tablet, so I can use neither old nor the new version. I can only watch "Dead Android" on it.
The main two problems I see:
1) The offering an update to a new version of Andriod by HP should be done with notify the user, that he after the installation definitively lose the option to restore his device from recovery mode. Or there should be offered the current (updated) version of the ROM for download, for devices that have been updated automatically to new version of Android.
2) Checking the ROM during installation. If the correct functional ROM (with only a slightly older version of Android) do not pass the authentication, why the version, which will completely destroy the tablet, do pass the authentication and allow the user to try installing it?

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‎01-20-2017 06:19 AM - edited ‎01-20-2017 06:24 AM

HP Recommended

Hi!, @HPavel:

 

You can use this procedures, for your tablet ...

1) Hard Reset ... http://www.hardreset.info/devices/hp/hp-slate-10-hd/

2) Soft Reset ... http://www.hardreset.info/devices/hp/hp-slate-10-hd/softreset/

3) Recovery Mode ... http://www.hardreset.info/devices/hp/hp-slate-10-hd/recovery-mode/

 

This procedures are same for HP Slate 7-HD and/or 10-HD.

 

http://support.hp.com/us-en/document/c04075244

http://support.hp.com/us-en/document/c04016480

 

1) Charge the battery to 100% of your capacity.

2) In all procedures, you needed wait more time why first delete all data in RAM memory. 

 

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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‎01-20-2017 07:41 AM

HP Recommended

Hi!, @:

 

I am afraid you did not read my post closely. I was writing about my experiences with Recovery mode (your third procedure), which worked fine before updating Andriod, but after updating Android the same ROM used before is rejected and new version of ROM is not available.

 

King regards,

Pavel

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