Some google app , yonoSBI app not download and write that your device is not compatible this version

[Viahal]

I recently received this HP SlateBook and when I tried to download Google Docs and Presentations, it said that my device is no longer compatible with the apps since it requires Android 4.4 or later, therefore I tried to update my SlateBook but it said that there were no updates available. Therefore I wonder if there is a way for me to update my SlateBook to a later version

[Raj1788]

@Viahal

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

To provide you with an accurate solution, I'll need a few more details:

Are you facing this issue after an update?

Have you tried any troubleshooting steps on your own?

How long are you facing this issue?

In the meantime, try Performing a Factory Reset on Your Tablet then try updating the Tablet.

Click on this link: https://support.hp.com/us-en/product/hp-7-voicetab/7258765/model/7428995/document/c04052020 and follow the document to reset the Tablet.

Keep me posted, how it goes!

Have a great day!

Cheers:)

[Viahal]

I am facing this problem since last three months.

I tried many times troubleshooting option but no solution found.

This problem is before the update and after the update too.

[Raj1788]

@Viahal

Appreciate all your time and efforts,

I have sent you a private message, for the service option that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

Have a great day!