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kieraesutch
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Tab Won't Close on my HP Pavilion

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HP Pavilion - 15-cc563st

I had to use Internet Explorer for one of my classes and ever since then I can't get the tab to close. I can minimize it, but it won't let me X it out or change the website. I have even restarted my computer, but the tab is still there when I log back in. This one tab is draining my battery and my laptop won't even make it through the school day anymore. How do I get rid of this tab???

 

Thanks

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Echo_Lake
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@kieraesutch
Thank you for posting on HP Support Community

  • What is the operating system?
  • Did this happen after a recent window or software update?

While you respond to that, let's try this workaround:

For Windows 8 Operating system:

  1. Close all Internet Explorer windows (if you can).
  2. Open Windows Task Manager by pressing CTRL + ALT + DELETE and starting the Task Manager.
  3. Click the Processes tab, and you see a window similar to this:
  4. Locate the Internet Explorer task called iexplore.exe.
  5.  (There may be more than one.) You may alternatively see a process entitled ielowutility.exe, or other similar Internet Explorer processes.

  6. Click to select it, then click End Process. Repeat for any other instances of iexplore.exe.

    Note: DO NOT do this for the process explorer.exe.

  7. Continue installation of the Watch on Slingbox.com or Setup on Slingbox.com plug-in.

For Windows 10:
Task Manager Overview. Now you should see the Task Manager dialogue on your computer screen. By default, in Windows 10, you'll see the slimmed down version, which just gives you a list of running applications. To close a non-responsive program, simply click on it and click on the End Task button.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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