@kieraesutch
Thank you for posting on HP Support Community
- What is the operating system?
- Did this happen after a recent window or software update?
While you respond to that, let's try this workaround:
For Windows 8 Operating system:
- Close all Internet Explorer windows (if you can).
- Open Windows Task Manager by pressing CTRL + ALT + DELETE and starting the Task Manager.
- Click the Processes tab, and you see a window similar to this:
- Locate the Internet Explorer task called iexplore.exe.
-
(There may be more than one.) You may alternatively see a process entitled ielowutility.exe, or other similar Internet Explorer processes.
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Click to select it, then click End Process. Repeat for any other instances of iexplore.exe.
Note: DO NOT do this for the process explorer.exe.
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Continue installation of the Watch on Slingbox.com or Setup on Slingbox.com plug-in.
For Windows 10:
Task Manager Overview. Now you should see the Task Manager dialogue on your computer screen. By default, in Windows 10, you'll see the slimmed down version, which just gives you a list of running applications. To close a non-responsive program, simply click on it and click on the End Task button.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee