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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Lisagreene
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Message 1 of 2
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Tablet freezes up while game playing

‎07-22-2018 04:44 PM

HP Recommended
Product: Hp10 G2 2301

Suggestions to stop tablet freezing up during games.

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MKazi
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Message 2 of 2
Flag Post

‎07-23-2018 02:33 PM

HP Recommended

@Lisagreene

 

Let me take a moment to thank you for posting on the HP Support Forums. 

MKazi is at your service. 

 

I understand that your HP 10 Tablet G2 - 2301 freezes while playing games. I'll be glad to assist you with this case.

 

Does the tablet freeze on all games or a few particular games?

Does the tablet freezes while not playing games (like working on apps, etc.)?

 

During my research I came across this HP document that helps in resolving performance related issues on Android operating systems on HP tablets. I suggest you to perform the suggested steps in the given order.

 

I genuinely hope the issue gets resolved without hassles and the unit works great. Let me know how it goes.

 

Good luck! 🙂

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