cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
raysim52
New member
1 0 0 1
Message 1 of 3
1,029
Flag Post

The Verizon HP Elite X screen gets stuck in portrait mode and it doesn't rotate

HP Recommended
HP Elite X3 Verizon

Has anyone noticed that the Verizon HP Elite X screen gets stuck in portrait mode and won't go into landscape mode when rotated? A soft reset appears to fixed this issue, but in time this rotation issue does return and I have to soft reset the device again.

2 REPLIES 2
sm_
New member
2 1 0 0
Message 2 of 3
Flag Post
HP Recommended
I have the same issue with unlocked version purchased directly from HP. Similar issue with auto-brightness stopping to work. Rebooting fixes these issues temporarily. I suspect that the drivers do not auto-recover from driver crash (unhandled exceptions).
0 Kudos
Jonathanok100
New member
4 1 0 1
Message 3 of 3
Flag Post
HP Recommended
I've been having the exact same issues since November; I've just come to accept it as part of life since the phone has many other issues that are worse. The 'solution' is to reboot the phone, which of course takes a solid five minutes thanks to how slow the phone shuts off and starts up, and the period of time after you turn it off when it doesn't respond to the power button.
0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation