-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- This device cannot start. (Code 10). A request for the HID d...

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
07-21-2017 11:31 PM
Product: HP Pro 610 tablet
Operating System: Microsoft Windows 10 (64-bit)
I upgraded my HP Pro 610 tablet from Windows 8.1 to Windows 10. All seemed to go as expected, the tablet ran just fine. After 6 months, the I2C HID driver, that controls the touch screen didn't start and failed with an error code 10. I have been reset and reinstall windows 10 twice and accordingly install driver too but same issue
Is there any solution to this problem? .
Device Manager dumps follow:
Â
Â
Â
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.