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‎09-19-2011 05:00 PM

HP Recommended

I got the 16GB Touchpad few days ago and since i got the one with an american charger i cant charge it yet (till i get the traveler kit).


My actual problem is that it doesn't charge through the USB port. I left it for like 24-30 hours charging through the USB port (with the cable that came with the touchpad) and when i try to turn it on, it shows me an icon of an empty battery.

Is my usb cable problematic or it just that the touchpad cant charge through the usb port from a PC?


ps: every time i plug the usb it get a message telling "to reliably charge please use the charger and cable that came with this device"


Post relates to: HP TouchPad (WiFi)

10 REPLIES 10

‎09-19-2011 05:23 PM

HP Recommended

The message is correct.  The TouchPad won't charge from a standard USB port.  You will need to use the charger/cable that came with it (once you get your adapter).

‎09-19-2011 05:41 PM

HP Recommended

What kind of cable? This was the only cable in the box or did you mean i have to use the charger plugged into the cable to charge it after i get my adapter?

thank you for your time

‎09-19-2011 07:45 PM

HP Recommended

Yes, the TouchPad may only be charged using the wall charger (or the TouchStone).  It will not charge from a USB outlet on your computer.

_____
Former HP Expert (Palm/webOS)

‎09-19-2011 08:30 PM

HP Recommended

I have charged mine using the USB cable which came with the TP and just had it plugged in to the laptop USB port.

Tags (1)

‎09-19-2011 08:46 PM

HP Recommended

was the touchpad running or was it turned off?

‎09-19-2011 09:45 PM

HP Recommended

I believe it is in sleep mode but not totally shutdown.

Tags (1)

‎09-19-2011 11:47 PM

HP Recommended

TP will charge either way thru the USB cable + included plug  or USB cable with laptop,desktop. However, the latter will be very very slow and  you have to disable USB ports ' power saving on your desktop/laptop.

‎09-20-2011 07:46 AM

HP Recommended

What you said goes along with what I am saying and that is that some USB ports have power and others do not. I have an external 2.5" hard drive enclosure that uses the power from a USB port and I generally have to hunt around on the PC/Laptop to find a USB port that will power it.

‎08-22-2016 08:17 PM

HP Recommended
ps: every time i plug the usb it get a message telling "to reliably charge please use the charger and cable that came with this device"
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