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‎07-30-2015 01:48 PM - edited ‎08-02-2015 06:11 PM

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Please Help I have a hp touchpad that dual boots with hp webos and android 4.4.4 that won't turn on and i don't want to lose my data so please help

6 REPLIES 6

‎07-30-2015 05:40 PM

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Hello, and Welcome to the HP Support Community!

 

What have you tried to revive it?  First thing is to hold the Home button and power button pressed for around 15 - 20 seconds.  See if it reboots.

 

If not, here is my standard "dead touchpad" post:

 

There are several other threads already discussing this topic, but they all say the same things:
 
--Check your charger.  Many of the USB cables supplied by HP were fragile, and break easily.  Try another micro-USB cable with a charger that supplies 2 amps (2,000mA).  If using an HP charger, check the prongs on the transformer - they are removable, and if twisted out of position no current will flow.
 
--Try all the resets - simple (hold both the power and center button for 15 - 20 seconds until the HP logo appears).   Advanced (press and hold the power, center, and volume down together until logo appears.  May give the option to completely erase the unit!)
 
--Use a TouchStone to charge the device if you suspect the female charging port on the TouchPad has been damaged.  
 
--As a last resort, try using the tpdebrick-v004 program.  This is a difficult, but doable re-flash of the device using a computer running Ubuntu, and a program from this link.  

http://rootzwiki.com/topic/38786-tpdebrick-v004/

I revived one of my touchpads using this method.

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

‎08-02-2015 06:13 PM

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Tried tpdebrick v004 and cannot write file tz.mbn so please help

‎08-02-2015 07:27 PM

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@MichaelTech wrote:

Tried tpdebrick v004 and cannot write file tz.mbn so please help

Sorry, I didn't write that app.  It's a "last ditch" effort.

 

The tablet I revived died for good 3 months later.  Yours might have moved on also.  😞

 

WyreNut

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Former Expert in the PalmOS, WebOS, and Android sections of this Community Forum.
I am a Volunteer here, not employed by HP.

‎08-02-2015 08:32 PM

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Ok But First Were Trying Ubuntu 14.04 (Ubuntu 12.04 Failed)

‎08-02-2015 08:33 PM

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Can A New Battery Work

‎08-02-2015 08:58 PM - edited ‎08-03-2015 08:49 AM

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Ubuntu 14.04 Failed As I Got The Same Error

 

Update: I'll Download Ubuntu 11.04 and 11.10 And Burn Them

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