cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
jhowa480
New member
3 2 0 0
Message 1 of 4
218
Flag Post

Touchscreen issues

HP Recommended
HP stream 7 - 5709
Microsoft Windows 10 (32-bit)
HP, Whenever I touched the touchscreen to do something this morning on my HP Stream 7, it goes into power saver mode and then I have to tap my power button to get it back. Been doing it constantly all day. I've had this tablet for 2 yrs and I only spent $50-80 on this. How much would it cost to repair something like this? Thanks for your help!
3 REPLIES 3
jhowa480
Author
New member
3 2 0 0
Message 2 of 4
Flag Post
HP Recommended
And no recent hardware or software changes before this either!
Was this reply helpful? Yes No
jhowa480
Author
New member
3 2 0 0
Message 3 of 4
Flag Post
HP Recommended
Reason I asked about cost was because, yes, it's out of warranty. Thanks!
Was this reply helpful? Yes No
kyle_b
Level 10
1,591 1,528 133 316
Message 4 of 4
Flag Post
HP Recommended

You might check your Power and Sleep settings to see if there is some setting in there causing this. There is an option there called "restore plan defaults" that might help.  Is the power adapter plugged in when it does this?  You might also check the Windows event logs to see if some error is logged when it goes to sleep. 

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation