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- USB-C Universal Dock NF no display working

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12-19-2019 05:36 PM
Product: hp elite x2 1012 g2, USB-c Universal Dock NF
USB-c dock is not outputting any video to displays.
HP have already sent me a replacement to try and the same issue occurs. USB, network and charging all work though.
I have tried using a USB-C to HDMI adaptor from the dock to screen but nothing, also tired Display port to HDMI and this also has nothing. Any one have some ideas?
I have tried all this with two different monitors and the cables are definitely fine.
Occasionally when I connect the monitor the laptop will display "Display connection might be limited" or "USB device has malfunctioned please reconnect"
Laptop is a HP Elite x2 1012 g2
Dock: HP USB-C Universal Dock NF
Monitor: Lenovo L22e- 20

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