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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-13-2020 11:18 PM

HP Recommended
Product: 15-bs658TX
Operating System: Microsoft Windows 10 (64-bit)

many times i tried to connect my phone with my laptop but unable to connect it., give me a solution to connect phone with laptop

1 REPLY 1

‎02-17-2020 06:10 PM

HP Recommended

@Manish450

 

Welcome to HP support community.

 

Are you getting any message while connecting the phone?

Try connecting the phone to a different port and check if that works fine?

 

Meanwhile:

I have a list of steps to help resolve your concern: 

  • Before you begin 

  • Troubleshooting steps 

  • USB device not detected by Windows (no device name in Device Manager) 

  • USB storage device is not shown in Safely Remove Hardware window 

  • Front USB ports do not work on a desktop computer. 

  • The mouse responds slowly, if at all 

  •  USB 2.0 Device Does Not Work When Connected to a USB 3.0 Port 

For details on each step: Click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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