• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-13-2020 11:18 PM

HP Recommended
Product: 15-bs658TX
Operating System: Microsoft Windows 10 (64-bit)

many times i tried to connect my phone with my laptop but unable to connect it., give me a solution to connect phone with laptop

1 REPLY 1

‎02-17-2020 06:10 PM

HP Recommended

@Manish450

 

Welcome to HP support community.

 

Are you getting any message while connecting the phone?

Try connecting the phone to a different port and check if that works fine?

 

Meanwhile:

I have a list of steps to help resolve your concern: 

  • Before you begin 

  • Troubleshooting steps 

  • USB device not detected by Windows (no device name in Device Manager) 

  • USB storage device is not shown in Safely Remove Hardware window 

  • Front USB ports do not work on a desktop computer. 

  • The mouse responds slowly, if at all 

  •  USB 2.0 Device Does Not Work When Connected to a USB 3.0 Port 

For details on each step: Click here 

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

Was this reply helpful? Yes No
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.