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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-29-2019 11:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Good day,

 

My USB portspseem to not be working. The Intel USB 3.0 eXtensible Host Controller Driver I was advised to download also doesn't work as I get a pop-up that say "This operating system is not supported".

 

Please assist.

1 REPLY 1

‎01-29-2019 12:33 PM

HP Recommended

Welcome to the HP Support Community @BRKhambule 

 

To better assist you, the members will need the exact model number or product number of your laptop, desktop or printer???

 

HP Notebook PCs - How Do I Find My Model Number or Product Number?

 

 https://support.hp.com/us-en/document/c03754824

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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