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Mally2
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Update Windows 10

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Stream 14
Microsoft Windows 10 (64-bit)

Hi

Could some one help.

I have just updated windows 10  on hp stream and it says a problem when starting up.

It will not let me reset pc ro I've files..

Error message says there was a problem while resetting pc .

What can I do if I refomat it how can I get windows back ob

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Paul_Tikkanen
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Message 2 of 6
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Hi:

 

You should be able to reinstall W10 as follows. 

 

During the installation process, you may want to delete all partitions on the hard drive, leaving just one large partition to install W10 on.  That will leave you with more free space for future updates, etc.

 

You can make a W10 USB flash drive installer with the Microsoft Media Creation Tool, using an 8 GB flash drive using another Windows PC, if your PC is not working.

 

https://www.microsoft.com/en-us/software-download/windows10

 

If you are asked to enter a product key during the installation process, select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

 

Here are the steps to create the W10 USB flash drive installer...

 

Select Download tool now, and select Run.

 

If you agree to the license terms, select Accept.

 

On the What do you want to do? page, select Create installation media for another PC, and then select Next.

 

Select the language, edition, and architecture (64-bit or 32-bit) for Windows 10. You want 64 bit.

 

Select which media you want to use:

 

USB flash drive. Plug in a blank USB flash drive with at least 8GB of space. Any content on the flash drive will be deleted.

 

Then you can reinstall the drivers and available software from the PC's support page.

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Mally2
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Message 3 of 6
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Hi

There is no partition . I can reset it keep on say there a problem can not reset 

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Paul_Tikkanen
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What I mean is you need to create W10 installation media, boot from it, when you go to install windows, there will be a screen that asks where do you want to install windows.

 

There will be a list of partitions.  You delete all of them, leaving one large partition and install windows.

 

This is the screen I am referring to where you delete the partitions.

 

https://i0.wp.com/45.33.117.7/wp-content/uploads/2015/09/12.jpg?resize=1060%2C596

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Mally2
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Message 5 of 6
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Hi

How can create media tool on my usb stick

When checking space it say not enough in c .

But my usb is in e port how can I change it from c to e port so I can download windows 10 former a different pc

Thanjs

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Paul_Tikkanen
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You'll have to create the installation media on a PC where you have enough free space on the hard drive where you don't get that error.

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