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- Warranty in India of products purchased in the US

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04-25-2017 10:41 AM - edited 04-25-2017 10:49 AM
Here are two laptops i'm considering buying from the US:
http://store.hp.com/us/en/pdp/hp-spectre-x360---13-ac075nr
http://store.hp.com/us/en/pdp/hp-spectre-x360-convertible-laptop---15t-p-t6t12ua-aba
Do these have international warranties? I live in India.
04-25-2017 11:05 AM
Hi:
Most likely the warranty for either would not be valid in India.
Here are the international warranty FAQ's.
https://support.hp.com/us-en/document/bpr01266
The part that affects your situation is this...
HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).
Neither of those notebooks you posted are marketed or supported in India.
Similar ones are, but not the exact model number.
Normally the only time an international warranty will work would be if you purchased an HP business class PC, which are sold worldwide.
04-25-2017 11:39 AM
I definitely would take the risk for that kind of savings.
I have never had a HP product go out on me in less than a year.
And yes, if something were to go wrong, you can get it fixed at some local PC store.
Of course you should contact HP support in India and see if they will cover your PC under the warranty.
The worst they can say is no.
