Was able to print from my Samsung Galaxy S8 phone. PRINTER NOT AVAILABLE everytime. HELP

[TCSnoopy]

Use to be able to print from my Samsung Galaxy S8 phone. No not help insight it seems not even online suggestions, I've tried everything that the forums suggested. I's been this way for 3 or 4 months. Printer shows up on phone and has a black circle beside printer name but "PRINTER NOT AVAILABLE" every time. I've looked for the scan tool for my mobile phone to help me with this problem but can't seem to find that either. This is going to be my last attempt to fix the issue. I've read a lot of people are having the same problem Maybe I need to buy another printer and be done with this. Any help would be so very much appreciate because I have tried everything.

Thanks, Teresa

[sandytechy20]

@TCSnoopy

Welcome to HP forums, I see that you are getting printer connectivity issues.

Are you using HP smart app?

Meanwhile:

While using the HP Smart app then you may try printing using a different service such as the HP Print Service Plugin.

Let me know if that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.