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- When pressing a letter on keyboard I get different letter

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07-06-2020 10:06 AM
I have a hp laptop and for some reason on my keyboard, specifically the keys: 9 , o, l, . , When I type them I also get the key next to it and a tried to go tokto setting and fix it but it's not working.
So if I type 9 I get 09
If I type o I get po
If I type l I get ;l
And if I type . I get /.
The right and keft key aren't working properly either.
Please I need help
07-09-2020 07:28 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you run a Keyboard Test to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the Notebook.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Keyboard
Keep me posted
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee
