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Arlinduka
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Message 1 of 2
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Flag Post

Why not starting

‎11-23-2019 06:18 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I not starting the windows and llag windows 10 change my pc in windows 7 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎11-25-2019 12:17 PM

HP Recommended

@Arlinduka
Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Have you tried any troubleshooting steps?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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