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- Wi-Fi does not automatically connect with clean boot

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05-14-2016 08:04 AM
I just bought an Elite Pad 1000 G2 with Windows 8.1 Pro...after numerous Windows updates, and HP driver, BIOS and firmware updates, I installed Window 10 Pro seamlessly along with every current Win 10 and optional updates.
Ever since this install, I cannot connect to either my home or work Wi-Fi networks without jumping through hoops troubleshooting the network card and finally connecting. I receive messages like no internet connections and/or no network card.
I need to pass this unit on to one of my employees and be able to connect to our work Wi-Fi network and his home Wi-Fi network flawlessly. The unit consistently defaults to the mobile data sim card with every boot. I have not added any new software, including any antivirus software. I did activate the included Absolute software.
Being new to Windows 10, my questions are as follows:
- Is there a more reliable Wi-Fi network card ‘driver’ than the one provided by HP?
- Are there Windows settings that need to be established in order to force Wi-Fi as a first option before defaulting to the data sim card? Granted, because the Wi-Fi card is not functioning after a reboot, I can see why the sim card connection is the primary connection option.
- When I am finally able to log on to my Wi-Fi networks troubleshooting, the tablet acknowledges them as 'public networks' versus 'private networks'; why so...how can this be changed?
Any feedback is greatly appreciated. Thank you.
05-19-2016 07:36 AM
Hi,
let me know if the below steps work, if not i'll pull something else off my hat:- 😉
Method 1
I would suggest you to boot the computer into safe mode with networking and check if the issue persists.
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) Click the ‘Boot’ tab.
d) Under ‘Boot Options’, select the ‘Safe Boot’ option.
e) Choose ‘Network’ from the available options, to boot in Safe mode with Networking
f) Click OK and then restart your PC.
Method 2
If the issue is fixed in safe mode with networking, then I would suggest you to perform clean boot and remove the program that is causing the issue.
Step 1:
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) Click the ‘Boot’ tab and uncheck ‘Safe Boot’ option.
d) On the ‘General’ tab, click to select the option ‘Selective startup’, and then click to clear the option Load startup items check box.
e) On the ‘Services’ tab, click to select the ‘Hide all Microsoft services’ check box, and then click ‘Disable all’.
f) On the ‘StartUp’ tab, click ‘Open Task Manager’. In the Task Manager window under startup tab, right click on each startup item which are enabled and select ‘Disable’.
g) Click ‘OK’, and then click Restart.
Step 2: Enable half of the services
a. Follow steps 1a and 1b to start the System Configuration utility.
b. Click the Services tab, and then click to select the Hide all Microsoft services check box.
c. Click to select half of the check boxes in the Service list.
d. Click OK, and then click Restart.
Step 3: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 2. In step 2, click to clear half of the check boxes that you originally selected in the Service list.
If the problem does not occur, repeat step 1 and step 2. In step 2, select only half of the remaining check boxes that are cleared in the Service list. Repeat these steps until you have selected all the check boxes.
If only one service is selected in the Service list, and you still experience the problem, the selected service causes the problem. Go to step 6. If no service causes this problem, go to step 4.
Step 4: Enable half of the Startup items
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.
Step 5: Determine whether the problem returns
If the problem still occurs, repeat step 1 and step 4. In step 4, click to clear half of the check boxes that you originally selected in the Startup Item list.
If the problem does not occur, repeat step 1 and step 4. In step 4, select only half of the remaining check boxes that are cleared in the Startup Item list. Repeat these steps until you have selected all the check boxes.
If only one startup item is selected in the Startup Item list, and you still experience the problem, the startup item that is selected in the list is the service that is causing the problem. Go to step 6.
If no startup item causes this problem, a Microsoft service most likely causes the problem. To determine which Microsoft service may be causing the problem, repeat step 1 and step 2 without selecting the Hide all Microsoft services check box in either step.
Step 6: Resolve the problem
After you determine the startup item or the service that causes the problem, contact the program manufacturer to determine whether the problem can be resolved. Or, run the System Configuration utility, and then click to clear the check box for the problem item.
Step 7:
Note: After you have finished troubleshooting, follow these steps to boot to normal startup.
a) Press the ‘Windows + R’ key on the keyboard.
b) In the ‘Run’ windows type ’MSCONFIG’ and click ‘Ok’.
c) On the ‘General’ tab, click the ‘Normal Startup’ option, and then click ‘OK’.
d) When you are prompted to restart the computer, click ‘Restart’.
Riddle_Decipher
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