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HP Recommended
HP ENVY m6-1205dx Notebook PC
Microsoft Windows 10 (64-bit)
I try connecting to my WiFi that worked fine previously but now wen I try to connect the WiFi starts blinking and it make the connecting button turn orange and then back to white in a couple of second and then it say cannot connect to network but it doesn’t work on any network I tried everything on YouTube such as bios disabling adapter etc so don’t recommend the same methods thanks
1 REPLY 1
HP Recommended

Hi

 

Unfortunately I haven't read everything on youtube, so some duplication seems inevitable.

 

The hardware may have failed.

 

Can you please run this (and post the output)...

 

This short script is to gather information on some parts of your system
OS, Networking Hardware and Software etc.

Copy and paste the section between the ~~~~ lines, into NotePad.
Save as CF4.bat somewhere easily accessible. Double click to Run

Then run as Administrator to create the output files if desired.
The output files can be edited to remove SENSITIVE details before posting.
Delete the output files immediately after use.
~~~~~~~~~~~~~
@ECHO OFF

getmac

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"
PAUSE

PowerShell -Command "Get-NetAdapter > C:\GNA.txt"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver > C:\GNB.txt"
PowerShell -Command "GIP -Detailed > C:\GNC.txt"
~~~~~~~~~~~~~~~~~~~

The output may look something like this...

Name InterfaceDescription ifIndex Status MacAddress LinkSpeed
---- -------------------- ------- ------ ---------- ---------
Ethernet Realtek PCIe FE Ethernet 9 Disconnected AA-AA-AA-AA-AA-A8 0 bps
Bluetooth Bluetooth Device 17 Disconnected AA-AA-AA-AA-AA-A7 3 Mbps
WiFi Realtek RTL8723BE 802 18 Up AA-AA-AA-AA-AA-A6 72 Mbps

Name InterfaceDescription DriverFileName DriverDate DriverVersion NdisVersion
---- -------------------- -------------- ---------- ------------- -----------
Ethernet Realtek PCIe FE Ethernet rt640x64.sys 2015-04-06 9.1.406.2015 6.40
Bluetooth Bluetooth Device bthpan.sys 2006-06-21 10.0.16299.15 6.30
WiFi Realtek RTL8723BE 802 rtwlane.sys 2017-05-03 2023.54.33... 6.70

 

Network Check.

https://support.hp.com/gb-en/product/hp-envy-m6-1200-notebook-pc-series/5330543/model/5359749

 

AND driver check for 8.1

 

https://support.hp.com/gb-en/drivers/selfservice/hp-envy-m6-1200-notebook-pc-series/5330543/model/53...

 

You have a  HP ENVY m6-1205dx Notebook PC  with Windows 10 installed.

 

https://support.hp.com/gb-en/product/hp-envy-m6-1200-notebook-pc-series/5330543/model/5359749/docume...

 

Mediatek 802.11 Wireless LAN Adapter Driver

5.0.37.039.8 MBDec 13, 2013Download
 

Qualcomm Atheros QCA9000 Series Wireless LAN Driver for Windows

1.0042.4 MBNov 7, 2013Download
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