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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-21-2019 02:53 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My HP laptop OS corrupted and i am trying to recover using recovery discs. If i do a system restore,will it erase or delete my whole hard disk and its partition ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-22-2019 03:05 PM

HP Recommended

@Eshu_leftie_22,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I would like to inform you that if you do a system restore it will not delete any of your files. System restore will restore the settings of your computer to a previous date.

 

However, if you are doing a system recovery then it will delete everything on the computer and put the computer back to factory settings.

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-22-2019 03:05 PM

HP Recommended

@Eshu_leftie_22,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I would like to inform you that if you do a system restore it will not delete any of your files. System restore will restore the settings of your computer to a previous date.

 

However, if you are doing a system recovery then it will delete everything on the computer and put the computer back to factory settings.

 

Hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No
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