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Clover55
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Win8 computer cannot find Wifi direct name

HP Recommended
HP3630
Microsoft Windows 8 (64-bit)
My computer cannot find the name of the printer no matter how many times I search to connect a Wifi. However, the wireless functions well on my phone, iPad and Mac. Just for my Lenovo (Win8 system), I cannot connect to my printer’s Wifi. Printer cannot connect to my home wifi. Computer cannot find the printer. Oh, actually can find the computer, and ask me to enter a PIN. Entered. And seemed to be connected. However cannot use at all and asked me to install the printer.
Don’t know what to do to make the printer able to use on my computer. I don’t have a USB for the printer so don’t recommend this way. Just want to know how to find the Wifi direct name of my printer on the computer. I think it’s not the printer’s problem. It’s just the computer. All other devices can find that wifi.
It’s a HP3630 btw.
Thanks.
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Flower_Bud
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Message 2 of 2
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@Clover55

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand, your printer is not connecting to your Windows PC using Wi-Fi Direct,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

Have you installed printer drivers on your notebook? 

What happens when you connect your printer to Wi-Fi? 

 

Let's try these steps to resolve the issue: 

Connect and print from a computer with Windows 10 or 8.1 using Wi-Fi Direct. Complete the following steps while near the printer.

  1. Make sure the printer is turned on, in a ready state, and paper is loaded in the main input tray.

  2. Open the Printers list in the Devices settings.

    • Windows 10: From the Start menu, click Settings, click Devices, and then click Printers & scanners.

    • Windows 8.1: From the Charms menu, click Devices.

  3. Click Add a printer or scanner.

  4. Click Show Wi-Fi Direct printers if the option displays.

  5. Select the printer with DIRECT in the name (Example: DIRECT-72-HP Officejet Pro 6970), and then click Add device to open the WPS PIN window.

    Enter WPS PIN window when adding a Wi-Fi Direct printer in Windows 10

  6. Go to the printer. Depending on your printer model, either a connection request message with the PIN displays on the printer control panel or a page prints with the PIN.

     NOTE:On printers with a touchscreen, the Wi-Fi Direct menu screen  displays a Wi-Fi Direct Password: 12345678. This password is for logging into the printer's Wi-Fi Direct connection through the computer Wi-Fi settings. This is not the PIN used to add the printer to the computer.

  7. Return to the computer, enter the PIN, and then click Next to complete the connection and basic print driver setup.

  8. Open the photo or document that you want to print, click File, and then click Print.

  9. Select your printer from the list of available printers, and then click Print.

Once completed, make sure you have installed printer driver: https://hp.care/2JRkreq

 

Then try printing and keep me posted,

Have a great day 🙂

Cheers 🙂

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