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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-01-2017 04:23 PM

HP Recommended
Product: Asus Laptp/ HP Photosmart 7520
Operating System: Microsoft Windows 10 (64-bit)

After updating to Windows 10, the scan feature on our HP Photosmart 7520 printer would not work; installed new software and driver per instructions on the HP Forum.  Then restarted my Asus laptop.  Tried to scan; still not working.  Can anyone help me?

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-02-2017 09:48 AM

HP Recommended

 

@2love2dogs

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand the scan feature on your HP PhotoSmart 7520 won't scan,

Don't worry, Here's a related HP Forums post that seems to have helped many others: Click here

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1

‎02-02-2017 09:48 AM

HP Recommended

 

@2love2dogs

Thank you for posting on HP Forums,

The Riddle_Decipher is at your service.

 

As I Understand the scan feature on your HP PhotoSmart 7520 won't scan,

Don't worry, Here's a related HP Forums post that seems to have helped many others: Click here

 

Keep me posted,

If the information I've provided was helpful, 

Give us some reinforcement by clicking the solution and kudos buttons, 

That'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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