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‎04-09-2020 07:52 PM

HP Recommended
Product: HP 24-F0032CY 24in
Operating System: Microsoft Windows 10 (64-bit)

I bought this all in one as a refurbished Mint A unit off EBay. After turning it on I realized it was sluggish but saw that the window update was running and knew that was why. 6 hours later the update says it’s done and prompts for restart. I oblige. Well now I am back on the PC following restart and Windows update is attempting to download the exact same file again. The file is Windows 10 version 1903. I can’t find the solution to this so I’m currently 42% through resetting the PC so I can try again. I’m not optimistic that this will work. Curious if anyone has any tips? 

2 REPLIES 2

‎04-10-2020 03:50 AM

HP Recommended

Hi

Surely the file should be W10 1909, the November version?

https://www.microsoft.com/en-us/software-download/windows10

 

Anyway  (known error)...

https://support.hp.com/gb-en/product/hp-24-f0000-all-in-one-desktop-pc-series/19391008/model/2415328...

HP PCs - Error: "This PC can't be upgraded to Windows 10" When Upgrading to Windows 10 Version 1903

 

 

 

‎04-10-2020 09:38 AM

HP Recommended

When I go to windows update it’s 1903 that is presented as available. Not 1909. 

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