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‎02-28-2020 08:18 PM

HP Recommended
Product: Hp spectre
Operating System: Microsoft Windows 10 (64-bit)

Hi all, 

My window 10 pro is not responding, which means I am not able to do anything on desktop and even start menu also not opening to restart. 

1 REPLY 1

‎03-02-2020 02:12 PM

HP Recommended

@Hs21

 

Welcome to the HP Support Community.

 

Let's try the steps from here: https://support.hp.com/us-en/document/c04718479

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!


I am an HP Employee

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