• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-26-2020 01:28 PM

HP Recommended
Product: Wireless Mouse X3000
Operating System: Chrome OS

Just received a HP Chromebook 14-db0051cl. Came with X3000 wireless mouse. Loving it overall. Plugged in USB connector and had no problem connecting mouse, but it "falls asleep" after just a couple seconds of not moving it. I can wake it back up with the scroll wheel, but not by simply moving the mouse. Put in fresh battery, tried moving to other USB port, nothing changes. Not a huge deal, just annoying to always have to spin the scroll wheel first every time I want to move/use the mouse.

1 REPLY 1

‎01-29-2020 09:50 AM

HP Recommended

@Voxtrax70,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the sleep is going to sleep after couple of minutes of inactivity.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it helps.

 

Simply head to chrome://flags/#newblue, enable it, and restart.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.