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U2fanHawksfan
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Won't move past HP boot up screen

HP Slate 21
When powered up, it won't move past the HP boot up screen. Is it out of memory space?
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Won't move past HP boot up screen

Hi! @U2fanHawksfan, Welcome to HP forums.

 

I understand you have issues booting your PC beyond HP logo.

 

Don't worry I'd like to help you out.

 

Did you make any changes to your tablet?

 

Please provide the product number and operating system you are running on your tablet to assist you better.

 

Try few steps recommended below to restore your PC back to factory settings. (Android)

 

With the computer powered off, press and hold the Volume down button and Power button at the same time.
When an HP logo appears on the screen, release the buttons.
After a few seconds, the Android system Fast boot menu appears.
Use the Volume down button or the pg dn arrow key to move the highlighted selection to Recovery mode.
The touch screen is disabled when the computer is in recovery mode. Use the Volume up button and Volume down button, or the pg dn and pg up keys, to navigate up or down in the recovery menu. Use the Brightness up button or Enter key to make a selection.
Press the Brightness up button or Enter key to select.
In the Android system recovery menu, use the Volume down button or the pg dn arrow key to move the highlighted selection to wipe data/factory reset.
Press the Brightness up button or Enter key to select.
The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the Volume down button to move the highlight down to Yes -- delete all user data.
press the Brightness up button or Enter key to confirm and begin the reset.
A recovery system screen shows the reset process. Wait for the reset process to complete.
When the screen says Data wipe complete, highlight Reboot system now, and then press the Brightness up button or Enter key to select.
Wait for the computer to reboot.

 

Refer this article to know more information about performing system recovery.

 

 

Take care,

Have a great day! 

 

 

Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.

 

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!

A4Apollo
I am an HP Employee

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Patrick_ver3
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Won't move past HP boot up screen

I have the same problem with my Slate 21.

I have done the reset as per your instructions.

 

It is still the same - stays on the HP icon screen. Doesn't go any further.

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Won't move past HP boot up screen

Hello,

Thank you for posting in this thread. Unfortunately based on when the last response was made, I have closed this thread to help keep comments current and up to date. We recommend starting a new thread for your issue. 
To be more helpful with your post, you can add key information if you desire: 
1. Product Name and Number (please do not post Serial Number)
• Example: HP Pavilion DV2-1209AX or HP Deskjet 3000 Printer CH393A
2. Operating System installed (if applicable)
• Example: Windows XP, Windows Vista 32-bit, Windows 7 64-bit
3. Error message (if any)
• Example: ""Low disk space"" error in Windows
4. Any changes made to your system before the issue occurred
• Examples: Upgrading your Operating System or installing a new software; or installing new hardware like a printer, modem, or router.
If you have any other questions about forum posting, please feel free to send me a private message!

Thank you

I work on behalf of HP
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