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GJS722
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You must have administrator permission

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HP Laptop 17
Microsoft Windows 10 (64-bit)

Ran CCleaner. Now every time I save a file "you must have administrator permission. Went into my user account to change to standard permission but it is grayed out.  Any help would be appreciated.

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praveen196
HP Support Agent
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@GJS722 Welcome to HP Community!

 

I understand that you are getting You must have administrator permission message while saving the file.

 

Please perform the below steps and check.

 

  1. In Windows, search for and open Control Panel.

  2. Click User Accounts and Family Safety.

    Figure : User Accounts and Family Safety

    User Accounts and Family Safety
  3. In the User Accounts and Family Safety window, click User Accounts.

    The User Accounts window opens.

    Figure : User Accounts

    User Accounts selected
  4. Click Change User Account Control settings.

    Figure : Make changes to your user account

    Change User Account Control settings selected
  5. Move the slider up or down to set the User Account Control settings.

    To turn off User Account Control, move the slider to the bottom (Never notify).

    Figure : Choose when to be notified about changes to your computer

    Choose when to be notified about changes to your computer
  6. Click OK.

    User Account Control now notifies you about changes to your computer according to your personalized notification setting.

Try creating a new user account on your computer.

 

Go to http://hp.care/2dWJKgW  and follow the steps to create a new user account.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

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