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HP Recommended
slate 17
Android 4.4 KitKat

One day my screen background became red or rose colored.  I've tried changing wallpaper, brightness settings, updated Android, all to no avail.

 

I wondered if my young grandson had inadvertently pressed some keyboard combination while playing with the bluetooth keyboard.  If not, is there a known issue with an older slate display just losing it's color display accuracy?  The slate is not unuseable, just irritating.

1 REPLY 1
HP Recommended

Hi @Slate-user

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are having issues with the display on your tablet.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.

 

I recommend you to perform a reset on the tablet and check if it helps.

 

Follow the steps in the below article to reset the tablet.

 

http://hp.care/2rXGcUl

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

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