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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Microsoft Windows 10 (32-bit)

Hi, how do I get rid of bitlocker. purchased HP steam 7 off auction. cheers

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HP Recommended

@NgatiPorou6032

 

Thanks for reaching out to us on HP Support Forums. I came across your post and would like to assist.

 

I understand that you have an HP Stream 7 series laptop and need to disable the BitLocker feature on it. I read you're using Win10. 

 

Please let me know the exact laptop model no. This link will help you to find the model no: http://hp.care/2bygf7l

If the laptop able to boot into Windows successfully?

 

Meanwhile, I did some research on this case and came across a Microsoft article that provides steps to disable BitLocker in Windows.

 

You may also attempt these steps on your laptop:

  • Type Bitlocker in the Windows search.

 

  • In the search results, click on "manage BitLocker". The below Windows appears whith the options to disable the BitLocker.

 

 

 

I sincerely hope this information helps. Let me know. Cheers! 🙂

 

 

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