bluetooth passkey

[asikinn]

How/where do I get a passkey to connect to my android smartphone (redmi, samsung)?

[Jeet_singh]

Hi @asikinn,

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As I understand you want a Bluetooth PIN for your HP PC. Don't worry as I have a few suggestions which should help to resolve this issue.

To provide you with an accurate solution, I'll need a few more details:

What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Has this worked earlier before the issue started?

Have you made any software or hardware changes on the PC?

Was there any update/reset interrupted recently?

In the meantime, let's try these steps here: Let's start with the Hard Reset: (To release any excessive static causing the issue).

This method works for a variety of Driver connection and ‘stuck’ program issues.

* Shut down the computer

* Disconnect all external devices - everything.

* Remove AC power and the battery

* Press and hold power button for at least 30 seconds

* Reconnect the AC power (only),

* Power on > Login

* Next time you shut down the system, reinstall battery and follow the below steps.

For more steps: Click here

To help you in Understanding and troubleshooting Bluetooth wireless technology: Click here

Please respond to this post with the result of your troubleshooting. I look forward to hearing from you. 

If you wish to help others looking for the same solution as you've found, mark the post as Accepted Solution.

If you wish to show appreciation for my effort, please click the Thumbs up icon at the bottom of my comment.

And I Hope you have a good day, Ahead.

Regards,