-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- bluetooth speakers not connecting to new hp slate 7 tablet 3...

Create an account on the HP Community to personalize your profile and ask a question

04-17-2017 09:22 AM
Hey there! @zebragirl212, Welcome to HP forums.
I understand you have issues connecting your Bluetooth speakers to the tablet.
Don't worry I will try to help you out.
Do you get any errors messages while connecting to the Bluetooth speaker?
Are you able to connect to other Bluetooth devices using the tablet?
Please try the steps recommended below.
Try restarting your tablet and try connecting to the bluetooth speakers.
Remove All Paired Devices
Allow your phone or table to get a fresh start by removing all the devices that had been paired before. Chances are that you are looking at a list which has devices which you paired with just once and you would never be pairing again. It is best to remove such devices from your list and allow your tablet to try and pair with the device all over again. To remove all paired devices, follow these steps:
Head into the Settings menu of your tablet.
Tap on Bluetooth
When your Bluetooth is On you will see a list of devices that you had paired it with
There is a settings icon next to the name of each device, tap on the icon and unpair the device
Do this for all the devices till you have no devices on your list
Once all the devices are removed, your phone will begin scanning again for devices that it can connect to. It should show the device you want to connect to. Try pairing now and check if it works.
Clear The Bluetooth Cache And Data.
Head to the Settings menu of your tablet from the notification’s shade
Tap on Application Manager
You will find a whole list of applications on the next screen. From the top tabs, swipe to ‘All’ so that all applications are displayed.
Look for Bluetooth and tap on it
On the next screen, stop the application forcefully by tapping on Force Stop
Next tap on Clear Cache and confirm your selection by tapping OK
Once the cache is cleared, restart your tablet and try connecting once again
Go to the Settings menu of your tablet.
Tap on Backup and Reset.
You can check the option Backup and Reset if you would like to backup your data before resetting the device.
Tap on Factory Reset.
Let me know if this works!
Have a great day ahead! 🙂
A4Apollo
I am an HP Employee
